Get In Touch

Indifi understands your business needs and facilitates unsecured
loans to manage your working capital.

Customer Connect

  • Looking for a new or top-up loan - Email at easyloan@indifi.com
  • Interested in getting associated with Indifi Technologies to enhance your business, write to us at alliance@indifi.com
  • Existing customer? Please raise your query below:

Facing an Issue?


Indifi App

Download our Mobile App

Indifi App

Contact Information

Call us

9696555444
Timings:10.00 a.m. to 7.00 p.m.
(Monday to Friday excluding public holidays)
Please keep your application Id/Loan Id or Registered Mobile Number handy for quick response.

Email

cs@indifi.com
(To register a query, request or complaint related to loans facilitated by Indifi Technologies, please email on the above address.)

Please include following information while writing to us

  1. Mail should be from your registered email address

  2. Lender’s Name

  3. Query type and details

Not Satisfied with our resolution?

For any unresolved query or unsatisfactory response, you can escalate it to the Grievance Redressal Officer mentioned below after 15 days of having raised the service ticket. Please ensure you include the following information for the query to be registered and for us to service your request faster:

 1. Ticket No (Shared with you at the time of raising the issue with us through call/ email)

 2. Specific Concern

The Grievance Redressal Officer

Indifi Technologies Private Limited

Address: Plot-19,Ground Floor & 3rd Floor Sewa Tower,

Sector-18,Phase-4,

Udyog Vihar, Gurugram-122015

Email id: grievances@indifi.com

Phone: +91 8448895332

To the attention of: Priyanka Singh

Grievance Redressal Policy

If you see any Information Security related issue in the organization, please report same on incident@indifi.com

Unresolved Complaints

For any unresolved query within 30 days, you can contact RBI on Sachet Portal https://sachet.rbi.org.in or CMS portal https://cms.rbi.org.in